Pricing & Returns
All prices on the webshop are inclusive of Danish VAT, payable for all private customers inside and outside of Denmark.
You can obtain a refund within 14 days, but must pay for the return transportation yourself.
In this webshop you may pay online with Dankort, Visa, Master Card, American Express or PayPal.
You are entitled to cancel your order for any reason whatsoever within 14 days. This right expires 14 days after you or a person suggested by you takes physical possession of the item in question.
Please note that the customer has to pay for return delivery costs.
The parcel must be trackable to provide documentation that it was sent. This means that it is not sufficient to simply post it using a postage stamp.
If you exercise your right to cancel your purchase under these conditions, we will refund the purchase price (excl. delivery fee) no later than 7 days from the date when we receive your parcel with the filled-out return slip with information about your decision to cancel the purchase.
We return the amount to the card that was used to pay for the item unless you request otherwise. We do not charge you a fee for this refund.
We may retain the refund until we have received the returned items or until we have received documentation that the item was returned, whatever comes first.
If the item was purchased using a gift certificate the refund will be in the form of a new gift certificate.
Please address return items to:
Order number: XXXXXX
Please return the item in its original state and in the original product packaging.
If this is not the case, you should expect a reduction in the refund amount due to the loss of value of the item.
We recommend that you also reuse the packaging of the original parcel.